Island Joe understands that as much as we’re a technology company, we are first and foremost a service company. Our philosophy and our commitment to our customers are straightforward: do all we can to give your company an uninterrupted quality of service and level of access to your business-critical systems. At Island Joe, we understand that Information Technology (IT) – whether at home or in the office – is about your aspirations: commercial, intellectual, or philosophical.
We actually prefer to think of our clients as colleagues. Having a trusting relationship with your IT provider is important for you and your business as well as part of our goal: making sure you never have to worry about your IT and infrastructure again. Thinking of our clients as colleagues keeps us and you from falling into a classic client vs. vendor trap – that it’s us versus them.
All of Our Service is White Glove Service – Literally
Whether you’re a home office, small office, or a large organization, all of our service is white glove. If we’re coming to your home, we will always cover our shoes with shoe covers. When we setup your computer we will wear white gloves to keep any oils or dirt from sullying your keyboard. When we leave your home or business after setting up equipment, we’ll remove all trash and recycle it to the extent possible. Uniquely organized desk? No problem – we’ll take pictures before moving anything, and put everything back in its place.